Scalable fulfillment and parcel optimization for online retailers, omnichannel brands, and marketplace sellers managing high-volume, multi-channel distribution.
Peak season capacity constraints (Q4, Prime Day, etc.)
High parcel shipping costs eating into margins
Complex returns logistics and reverse supply chain
Multi-channel fulfillment (DTC, marketplace, wholesale)
Customer delivery expectations vs. shipping costs
Carrier contract negotiation, rate shopping, and automated audit/refund recovery to reduce parcel spend by 20-35%.
Pre-negotiated capacity commitments ensure you have carrier space when you need it most during Q4 rush.
Streamlined reverse logistics with consolidated returns, refurbishment routing, and liquidation services.
"As we scaled from $5M to $25M in revenue, our shipping costs were killing profitability. Top City Freight's parcel audit alone recovered $180K we didn't know we were owed."
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